Frequently asked questions

If your question isn't here, get in touch below

Why should I send handwritten cards?

Handwritten mail is a rarity & shows your recipients you've put in extra effort to reach out - consider the last time you received a truly handwritten note in the mail!

For you, this means your handwritten outreach sees nearly perfect open rates and far stronger engagement relative to alternatives like email, text, or even printed mailers.

Why use physical mail?

Mail is one of the most reliable communication channels for business professionals: it reaches your intended recipients at predictable prices, and drives stronger engagement versus digital alternatives like email.

With PenPals, we help you supercharge those efforts: our handwritten mail delivers a premium & personalized experience (driving recipients to engage at up to 10x the rate of mass printed mail). And our integrations allow you to put recurring occasions on autopilot.

Do you have a minimum order quantity?

None.

How much does it cost to send handwritten mail?

Pricing is pay-as-you-go. Use our contact form below to get in touch.

Do you offer any integrations?

Yes! See our integrations page for our current capabilities to support automating workflows with handwritten cards. If the platform you need isn't on the list, get in touch below.

Does PenPals branding appear on my outreach?

Nope. Only your logo, colors, and branding is included on anything customer facing.

Is your outreach actually handwritten?

We custom design handwritten fonts & use a fleet of robots to put pen to paper on your cards and envelopes. Our fonts are designed using cutting edge software to include all the imperfections, character variations, and spacing differences that you'd expect. And our robots use real ballpoint pen & ink - the result is indistinguishable from human handwriting.

Something else? Drop us a note

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